Hancock House Policies

• Privacy Policy
• Pre-order Policy
• Returns Policy
• North American - Trade Policy
• North American - Short Discount Policy
• Foreign - Trade Policy
• Foreign - Short Discount Policy
• Short Discount Titles
• Application for Credit

 

 

Pre-order Policy

• Pre-orders placed will not be charged until stock has arrived and item is ready to be shipped
• Credit card information is held securely until time of transaction
• Prices Subject to Change Without Notice
• Cancellation of pre-orders is only available before transaction date

 

Returns Policy

• Credit Only
• No Cash Refunds
• Prices Subject to Change Without Notice

All titles listed in our catalog (except remaindered titles or special sale priced items) are fully returnable, provided that they meet the following conditions:

• They are 100% in resalable condition, i.e. there is no damage by customer price stickers, etc.
• We have given written permission for return
• Original invoice number, date and discount are enclosed
• There are no returns for 6 months from date of purchase
• The freight must be paid by customer
• For returns with no permission or invoice, returns will be credited at 50% of retail price.

 

Trade Policy

1- 4 Books = 20%	100-249 Books = 42%
5-49 Books = 40%	250-499 Books = 43%
50-99 Books = 41%	500 or More = 44%

 

• Add $13 for shipping and handling to each order under $200
• Shipping is free for orders over $200.00

Minimum Trade Order $25

 

 

North American - Short Discount Policy

CREDIT: We honor NA accounts that have established credit

2 or fewer copies of a single title	10% Discount
over 2 copies of a single title	15% Discount
25+ Mixed titles	20% Discount

 

Foreign (Outside of US/Canada) - Trade Policy

1 - 4 Books:	20%, Customer pays Freight
5+ Books:	50%, Customer pays Freight

• All orders MUST be prepaid
• $50 minimum order
• All foreign orders are nonreturnable

 

Payment:

• All billings are in US dollars & shipped from Blaine WA USA.
• Our administrative offices are in Canada
• All transactions are cleared through our Canadian bank.
• Visa & MC: all billings in US dollars converted to Canadian $.
• Checks or Money Orders: must be drawn on a Canadian correspondent bank and must be bank encoded or we cannot complete order.
• We are able to accept Paypal. Indicate this method in the 'comments' box and we will send you a 'request for payment' through our Paypal account.

• Wire Transfer: We accept money wired to our account.
  Please add a $15 service fee.
  Email sales@hancockhouse.com for more information.

 

Foreign (Outside of US/Canada) - Short Discount Policy

PAYMENT: All orders must be Prepaid

SHIPPING: No FREE Shipping

1 or 2 copies / single title	15% Discount
over 2 copies / single title	20% Discount
over 25 Mixed titles	25% Discount

• The maximum discount for Signed Numbered Limited Editions is 15%
• All Non-NA accounts must Pre-pay Orders - no foreign accounts
• Minimum order of $50.00 retail to qualify for any discount

 

Short Discount Titles

(Limited Editions, Limited Editions of regular Trade editions or short run titles)

1. A Short Discourse of Hawking
2. A Short Discourse of Hawking Limited Edition
   
3. Abominable Snowmen
4. Altai Snowcock
5. America's Bigfoot: Fact not Fiction
6. Arab Falconry
7. Arab Falconry - Limited Edition
   
8. Arab Falconry - Patrons Edition
9. Attending Alaska's Birds
10. Auks: Alcidae
11. A Young Falconer's Walkabout
12. Bald Eagles in Alaska
13. Bigfoot Film Journal
14. Bigfoot Times
15. Birdkeeping the South African way DVD (1 - 2 - 3 - 4 - 5)
16. Brown Eared Pheasant
17. Cheng and the Golden Pheasant
18. Classical Falconry
19. Compleat Falconer - Limited Edition
20. Cracidae
21. Crimson-Bellied Tragopan
22. Cutting Up the North
23. Dirt Hawking
24. Duck Hawking
25. Eagle Dreams
26. Ecology & Management of Appalachian Ruffed Grouse (SD)
27. Falconry in Literature
28. Falconry Uncommon
29. Falconry and Hunting in Arabia
    
30. Frank L. Beebe the Artist
31. Fidget's Freedom
32. Game Bird Breeders Handbook
    
33. Hancock House Encyclopedia of the Lories
    
34. Hancock House Encyclopedia of the Lories Limited Edition
    
35. In the Footsteps of the Russian Snowman
36. Laggard
37. Life With Birds
38. Life of Osprey
    
39. Loo Falconry
40. Meet the Sasquatch
41. Northern Goshawk
42. Observations on Modern Falconry
43. Pheasants of the World
44. Raptors at Risk
45. Red-Cockaded Woodpecker
46. Shaheen
47. Taming of Genghis
48. True Pheasants
49. Wildlife of Southern Forests
50. The Yowie

 

Application For Credit

(Application MUST be COMPLETED IN FULL to update our computer records)

Company or Business Name: _______________________________
Street Address: ______________________________
Mailing Address: _____________________________
Postal Code: _____________________
Phone: (____) __________________
Fax: (____) __________________
E-Mail: _____________________
Web: _________________________
Home Address: __________________________________
Postal Code: _______________________
Phone: ____________________
Fax: (____) _______________________
E-Mail: __________________________
Web: ____________________________
Business Status (Check One): Corporation ( ) Partnership ( ) Sole Proprietorship ( )
Name of Individual Applying: _________________  Position: _________________

If business is incorporated, list names of officers; if a partnership, list names of partners; if a sole proprietorship, list name of proprietor:
_________________________________________________________________
_________________________________________________________________

Credit References:
Bank Name: ___________________________________
Branch #: _____________________________________
Acct. #: _______________________________________
Branch #: _____________________________________
Acct. #: _______________________________________
Business References: (include phone number)
(1)_______________________________________________________________
(2) _______________________________________________________________
(3) _______________________________________________________________

I/We make application for credit with Hancock House Publishers and certify that all statements given for the purpose of opening this account are true. I/We authorize verification of the above facts. I/We accept the following terms of credit and agree to abide by the same if the account is opened:

Net 30 days, 2 percent per month service charge on balances unpaid after 30 days. Prices subject to change without notice where listed. Racking/shelving are provided on LOAN only. The legal title to all goods represented by invoices shall not pass from the vendor to the purchaser until payment in full has been made by the purchaser.
Signature of Applicant: ____________________________ Date: ________________
Signature of Applicant: ____________________________ Date: ________________

RE: LOAN OF DISPLAY RACK:
It is hereby agreed that the display units listed below are the property of Hancock House Publishers Ltd. and are on loan for the exclusive display of books and products supplied by Hancock House Publishers.
Display Racks on Loan (1 - New spinner rack @ $350.00 value)
Agreed to by: ____________________________________ Date: _______________
Signature: ____________________________________

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